Contact Us

If you would like to make a reservation or get more information,

 

E-mail us at:  troutspotter@xtra.co.nz or
Ring us at: 64 3 523 9722.

Click here for instructions on locating River Haven Lodge.

Note: If the email link above doesn't work for you, please use our contact form below.

 

We will confirm your booking or answer your queries within 24 hours.  We are happy to ring you internationally with a simple E-mail request.

Booking and Cancellation Policy

To secure your reservation with a Fly Fishing Guide, a 25% deposit is required. We accept cash, Visa or MasterCard for your convenience.

River Haven Lodge is a small business and any cancellations affect us greatly, whether for accommodation or for a Fishing Guide.

If your reservation is cancelled within 90 days of arrival, there will be a charge of 25% of the accommodation and the Guide tariff, if a Guide is reserved with your accommodation.

Within 60 days of arrival, there will be a charge of 50% of the accommodation and the Guide tariff, if a Guide is reserved with your accommodation.

Within 45 days of arrival, there will be a charge of 75% of the accommodation and the Guide tariff, if a Guide is reserved with your accommodation.

Within 30 days of arrival, there will be a charge of 100% of the accommodation and the Guide tariff, if a Guide is reserved with your accommodation.

Naturally we will endeavour to re-book your cabin and your Guide and if this is successful we will refund your deposit in full.

Children:

River Haven is not suitable for children.

 

We strongly advise our guests to take out travel insurance

to protect themselves against unexpected changes to their travel plans.